Privacy Policy

Data Controller

The data controller responsible for personal data collected through this website is Saventorino, with registered address at C. de Almagro, 30, Chamberí, 28010 Madrid, Spain. NIF: W12145772. Contact email: info@saventorino.com. Telephone: +34 911 334 273.

This privacy policy applies to all personal data collected through the website saventorino.com and through any communication channels operated by the centre.

Legal Basis and Applicable Law

The processing of personal data is governed by Regulation (EU) 2016/679 of the European Parliament and of the Council (the General Data Protection Regulation, GDPR), and by Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales (LOPDGDD).

The legal bases for processing depend on the purpose: contract performance or pre-contractual steps (Article 6(1)(b) GDPR) for responding to enquiries about the programme; legitimate interest (Article 6(1)(f) GDPR) for website security and analytics; and consent (Article 6(1)(a) GDPR) for optional cookies and communications.

Data We Collect and How

We collect personal data through the following means:

• Contact form: name, email address, phone number, and message content provided voluntarily by the user.
• Direct communication: data provided when contacting us by phone or email.
• Enrolment: identification data, contact details, and payment information necessary to process enrolment in the training programme.
• Cookies and technical data: IP address, browser type, pages visited, and session duration collected automatically when browsing the website. See the Cookie Policy for details.

We do not collect special categories of personal data (sensitive data) through this website.

Purposes of Processing

Personal data is processed for the following purposes:

• Responding to enquiries submitted through the contact form or by direct communication.
• Managing enrolment in the 120-hour training programme and administering the participant's participation.
• Issuing certificates of completion for participants who complete the programme.
• Maintaining records required by applicable educational accreditation obligations.
• Improving the website's functionality and user experience through anonymised analytics.
• Complying with legal obligations applicable to the centre's activities.

We do not use personal data for automated decision-making or profiling.

Data Retention

Personal data is retained for the minimum period necessary to fulfil the purpose for which it was collected, and in any case in accordance with applicable legal retention obligations:

• Contact form enquiries: up to 1 year from the date of the enquiry, unless enrolment follows.
• Participant records: for the duration of the programme and for 5 years thereafter, in accordance with obligations applicable to accredited educational activities.
• Accounting and billing records: 6 years in accordance with the Código de Comercio.
• Cookie data: as specified in the Cookie Policy.

Data Sharing and Third Parties

We do not sell, rent, or share personal data with third parties for commercial purposes. Data may be shared in the following limited circumstances:

• With service providers acting as data processors who assist in operating the website or delivering the programme, under written data processing agreements.
• With competent authorities where required by law or by a valid legal obligation.
• With accreditation bodies to the extent required to maintain the programme's homologated status.

Any international transfers of data are carried out with appropriate safeguards in accordance with Chapter V of the GDPR.

Your Rights

Under the GDPR and LOPDGDD, you have the following rights regarding your personal data:

• Right of access: to obtain confirmation of whether your data is being processed and to receive a copy.
• Right to rectification: to request correction of inaccurate or incomplete data.
• Right to erasure: to request deletion of your data where there is no longer a legal basis for processing.
• Right to restriction: to request that processing be limited in certain circumstances.
• Right to portability: to receive your data in a structured, machine-readable format where processing is based on consent or contract.
• Right to object: to object to processing based on legitimate interest.
• Right to withdraw consent: where processing is based on consent, to withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at info@saventorino.com. You also have the right to lodge a complaint with the Agencia Española de Protección de Datos (AEPD) at www.aepd.es.

Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures are reviewed and updated in accordance with the state of the art and the risks associated with the processing activities carried out.

Transmission of data through the website is protected using standard encryption protocols. However, no transmission over the internet can be guaranteed to be completely secure.

Cookies

This website uses cookies. For full information about the types of cookies used, their purposes, and how to manage your preferences, please refer to our Cookie Policy.

Changes to this Policy

We may update this privacy policy from time to time to reflect changes in applicable law or in our data processing practices. The date at the top of this page indicates when the policy was last revised. Continued use of the website after any update constitutes acceptance of the revised policy.

For questions about this privacy policy, contact us at info@saventorino.com.